Skip to content

Withdraw from contract

If you are a consumer in the EU or EEA, you have the right to withdraw from your purchase within 14 days without giving a reason. Fill in the details below and confirm on the next step. You do not need an account, and you do not need your order confirmation email.

Only your name and email are required. The other details are optional, but the more you can give us that matches your order, the faster we can find it and process your withdrawal.

Your details

Enter it exactly as it appears on your order.

Use the same email address you placed the order with. We send your confirmation here.

Help us find your order

Your exact order number. You will find it in your order confirmation email.

The kit name, and the SKU if you know it. This helps us match your exact item.

When you placed the order, or the day it was delivered.

The country you placed the order from.

Your withdrawal

You can edit this. Any clear statement of your decision to withdraw is valid.

Confirm your withdrawal

Please check the details below. When you confirm, we will email you a receipt with the date and time.